Skip to main content

What is your return policy?

If for any reason you are not satisfied with your purchase, we are happy to offer a refund within 7 days of receiving your order. This excludes sale items and non-refundable items such as gift cards and all earrings. Original shipping costs are non-refundable if applicable.

Returned products must have their original tags attached (if applicable), have no signs of wear, and original product packaging must be intact.

For returns, please email sales@bottegapaz.com with your order number and the product(s) you would like to return. If you receive a product from us that is damaged or defective, please let us know and include a photo for reference.